CARE is a leading global humanitarian and development organization. Since its establishment in 2005, CARE Pakistan (CP) has been responding to major disasters and undertaking an array of development projects. CP works through its local partners and a range of stakeholders for development and emergency response-related interventions, making collaboration a key component of its work across the country.

Job Summary

CARE is seeking qualified and experienced applicants to fill the following position in its Country Office – Islamabad.

T Support

Job Responsibilities and Tasks: (80% of Time)

• Provide remote or in-person IT support to field offices as needed, including setting up

networks and troubleshooting on-site

• Migrate all the users accounts to Microsoft EMS with L2 and L3 license.

• Continual monitoring of the network and systems to ensure security and functionality, with the ability to troubleshoot issues proactively

• Diagnose and resolve hardware/software issues on-site or remotely

• Apply security updates and ensure systems are compliant with internal IT policies

• Handling of sensitive organizational information with restricted access to confidential data as per organizational protocols

• Train staff on new software, equipment, and security policies to ensure smooth operations across the organization

• Manage IT inventory, ensuring that hardware and software assets are tracked and maintained properly.

• Communication with the regional ICT colleagues to share challenges and learn about the region's best practices which may help CO in the specific areas

• Provided support in managing CARE's website and social media accounts and campaigns

• Make recommendations to the country management and the global IT & Data Team for continuous improvement of system architecture.

• Frequent visit to field offices

Administrative Support (20% of Time)

• Coordinate and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions.

• Coordinate the efficient use of CP assets and rented facilities.

• Help identify safety issues and ensuring a safe and sound work environment.

• Assist in the preparation of reports, presentations, and documentation as needed.

• Onsite asset management and tagging of inventoried assets and submit an updated report on a quarterly basis.

A) Qualifications (Know How)

Required

Bachelor’s degree with Professional diploma/Certificate or courses in IT is preferred.Desired

B) Experience/ Technical Skills 

Two years’ experience working in an office environment

Experience with a local or international NGO a plus

Demonstrated ability to work effectively as part of a team or independently.

• Ability to extensively travel for project monitoring and provide on-site technical support to field teams.

• Highly developed interpersonal skills including influencing, negotiation and capacity building.

• Fluency in English and Urdu (written and spoken); fluency in other local language will be an added advantage.

• Excellent computer skills (MS office).

Preferred:

Experience of working with INGOs will be preferred.

CARE participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we hereby request information from the candidate’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All offers of employment are subject to satisfactory references and appropriate screening checks. By applying, the job applicant confirms his/her understanding of these recruitment procedures.

Note: Individuals can apply using Brightspyre or send their resumes directly to [email protected] clearly mentioning the position title in the subject line of the email, before the stated deadline. Please share your current as well as salary expectations along with the CV.